Topic: instant messaging?
amaraii's photo
Fri 08/05/11 07:59 PM
why doesn't it work sometimes. I get a blank screen. What am I doing wrong.

markecephus's photo
Fri 08/05/11 08:28 PM
Hi amaraii,
Instant messaging must be enabled. If the person is in stealth mode, you will not see the IM option. If the IM button is there, and the person is not answering, either they are offline, or you may have inadvertently blocked the user.

amaraii's photo
Fri 08/05/11 08:36 PM
Edited by amaraii on Fri 08/05/11 08:39 PM
No, the button is there, when I click I get the screen, its just not connecting. The screen is just blank. Not like how it usually is.what



The person is online and he is not blocked either.



markecephus's photo
Fri 08/05/11 08:50 PM

I see, in that case, then the person has probably blocked you.

amaraii's photo
Fri 08/05/11 08:56 PM
No, he hasn't since i am getting mail from him. and he's been trying to instant message me as well, not working. When I press yes to the message, it just gives me a blank screen. Plus it was working 2 hours ago. Happened before too, but then went back to normal. Just want to know why its doing that.

markecephus's photo
Fri 08/05/11 09:09 PM
There is nothing wrong with our system, i'll send you an email.