Topic: Black and Blank Screen
no photo
Tue 11/25/14 12:04 PM
I am having a challenge accessing my mail, friends list, and profile.

The screen will show the advertisement above with no issue. (IE: Zoosk, etc) Under that, the screen is black and blank.

I have been able to inadvertently access my mail this afternoon since signing in. The screen turns black, etc afterwards, under the ad space.

I can come and go as I please on the Community Board.

Cache has been cleared.. Computer has been rebooted..



Thanks for your help!flowerforyou

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Tue 11/25/14 12:44 PM
It might have a virus or spyware/malware...those can be risky as they can steal your personal info, send out emails from your computer etc and do all sorts of stuff depending on the virus etc

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Tue 11/25/14 12:52 PM
Edited by unknown_romeo on Tue 11/25/14 12:50 PM
By the way running any type of anti virus might not solve it coz they're getting more advanced and can't be detected....rather have someone that knows computers have a look to see what the problem really is.
hope it helped drinks

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Tue 11/25/14 01:03 PM
Edited by Unknow on Tue 11/25/14 01:03 PM
Thanks for your help!drinks

Both anti-malwares didnt show anything... Im stumped...laugh

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Tue 11/25/14 01:13 PM
Have you tried using another browser and seeing if you get the same problem?

Argo's photo
Tue 11/25/14 02:30 PM
having the same problem here....seems i can only access my mail if someone sends me an email and the notification appears...any other time, i get the black blank screen....

charles's photo
Tue 11/25/14 02:43 PM
What specific browser and operating system are you using, StormMessages and argo63? The more particular the information, the better.