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Community > Bug Reports

Topic: 1 New Mail, but NO Mail in Mailbox
TechHiker72 Joined Sun 07/06/14 Posts: 7	Thu 08/14/14 06:24 PM
I was tired of seeing "(1 new)" next to the Mail link so I deleted all of the emails in my inbox. Unfortunately, it did not correct the problem. The inbox is empty and I still supposedly have one new email that is unread.

charles Joined Wed 07/26/06 Posts: 6827	Thu 08/14/14 06:39 PM
This may be a bug, TechHiker72, and we are looking into it.

enmacino888 Joined Fri 08/15/14 Posts: 1	Fri 08/15/14 09:12 PM
hi i cant send a message.because i didnt receive the verification code,what would i do?

TechHiker72 Joined Sun 07/06/14 Posts: 7	Sat 08/16/14 05:39 PM
I think you will need to input the correct email address to get the verification code, and then request the code to be sent again. That worked for me previously.

adj4u Joined Sun 04/08/07 Posts: 21254	Sun 08/17/14 01:05 PM
says i have mail but wont let me get it been a member since 07 so pay membership should be irreverent

soufiehere Joined Sat 10/24/09 Posts: 45325	Sun 08/17/14 01:23 PM
For anyone who cannot send/receive email due to the verification code: So, you would go to whatever email you have listed here: http://mingle2.com/inbox/mail_settings and send an email to: m2.support@nextc.com with "verification" as the subject. They will take it from there :

charles Joined Wed 07/26/06 Posts: 6827	Tue 08/19/14 04:26 PM
This has been fixed, so those affected may want to check the Mail counter now.

Dreamers069 Joined Mon 08/25/14 Posts: 2	Fri 08/29/14 09:04 PM
Had an email notification of a user messaging me i have a new mail notice in the icon but so not have mail from the use my email notification said only see message of people I have already talked to

charles Joined Wed 07/26/06 Posts: 6827	Sun 08/31/14 11:58 AM
Dreamers069, send me an email with the user name of the sender. We may purge emails when the member is clearly fake.

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