Topic: Match keeps failing 7/1/18
no photo
Sun 07/01/18 06:34 PM
Edited by Unknow on Sun 07/01/18 06:42 PM
Open Match, does not matter what of 3 choices you select, you (I) get a failure message, directing you to go to M2 HOME PAGE?
First failure I have seen here.

Pasting exact message:
Application Error

Sorry, but there was a problem handling your request. The Mingle2 team has been notified of the error. Please try again later.
Go to Mingle2 Home

no photo
Sun 07/01/18 09:37 PM
Encountering the same thing, sent couple for emails to Mingle2 Support but I keep getting the same response from them, I also sent them a screen shot already. Problem is happening on both the website and the mobile phone app.

This is the response I get:
----------------------------------------------------
Hi,

Your account appears to be normal in our system.

Can you please try again?

Regards,
Grace
Mingle2 Customer Service
-----------------------------------------------------



Firefly Anthony Stark's photo
Sun 07/01/18 11:45 PM
Hi,

There is a bug in the Mingle2 app (mostly on android system) that, when you play match with someone else, there is a notification says "something went wrong" Please bear with us for the meantime as our techs are doing their best to fix the problem.


Keith
Thank you.

CM9999's photo
Mon 07/02/18 03:25 AM
Edited by CM9999 on Mon 07/02/18 03:42 AM
Have been experiencing exactly the same issue since mid afternoon yesterday.
Up until then it had been trouble-free.
This occurs under:
a) Google Chrome running under Windoze 7
b) Google Chrome on MacBook Pro
c) Google Chrome running under Lubuntu 16

Firefly Anthony Stark's photo
Mon 07/02/18 06:09 PM
Hi,

We sincerely apologize. The bug has fixed and the mutual match is back to normal. Thank you for the patience.


Keith
Mingle2