Topic: Strange black box obscures half the page
Savarus's photo
Sat 09/03/11 03:48 AM
Hi there, new user here with slight graphical glitch.

When I view forum posts there is a large black box on the right hand side of the screen which obscures part of the text in most messages. It stretches all the way down the page and doesn't seem to be an object as such, just a bit of decoration.

Trouble is most of the posts that are written in regular (unformatted) text get cut off by it and I find myself having to guess the words in-between lines... bit of a cliche maybe so hopefully I'm in the right place!

Problem only seems to apply to unformatted text. Text that appears in colours other than black are visible just fine (though hard to look at.)

I'm guessing probably something to do with the settings on my browser but no idea how to correct it. I'm using the current version of Google Chrome. Any help much appreciated!

Thanks

no photo
Sat 09/03/11 06:34 AM
if somebody posts a large picture it will do that. try highlighting the text, I think that will enable you to read it all.

markecephus's photo
Sat 09/03/11 07:56 AM
Hi Savarus,
welcome to the forums.
Screen resolution should be fine at 1024 x 768.
Is this appearing on every page? or just those where large images have been posted?

msharmony's photo
Sat 09/03/11 09:34 AM

if somebody posts a large picture it will do that. try highlighting the text, I think that will enable you to read it all.



this has happened to me several times before too, I will try your tip the next time,,,thanx

no photo
Sat 09/03/11 09:38 AM


if somebody posts a large picture it will do that. try highlighting the text, I think that will enable you to read it all.



this has happened to me several times before too, I will try your tip the next time,,,thanx
you're welcome, but I got the tip from Mark..:thumbsup:

Savarus's photo
Sun 09/04/11 01:49 AM
Seems not to matter what images are posted or what size they are.

Tried setting screen resolution to 1024 X 768... that gets rid of the black box but the text becomes so small it's impossible to see. Had to revert to 800 X 600.

Selecting the text to highlight it does seem to work but again, the colours make it a headache to read.

If there's no simple way of viewing in 800 X 600 then using the forums is just more hassle than it's worth.


metalwing's photo
Sun 09/04/11 02:34 AM
Try holding the ctrl key down while rolling your mouse wheel (zooming in or out).

That will usually fix it.

Shy_Emo_chick's photo
Sun 09/04/11 06:31 AM
This happened to me before. If the above suggestions fail, try changing to a new browser.

Savarus's photo
Sun 09/04/11 08:48 AM
The mouse-wheel (Zoom in / out) function does exactly the same as changing screen resolutions... by the time I zoom out far enough for the text to all be visible it's just too small to read.

Current versions of Firefox and Chrome both show the same problem, as does MSIE6. IE6 is outdated I know but having used the latest version of it I don't believe it to be a platform worth updating.

Thanks for all the feedback but I'm just finding too many problems with this site. As a result I'll most likely be cancelling my account soon.

markecephus's photo
Sun 09/04/11 09:59 AM
That is unfortunate, Savarus.

The above fixes should work. 1024 x 768, and as metalwing suggested, ctrl + scroll. Try clearing Mingle2 cookies, and reset screen resolution. This issue appears to be unique to your machine, and there has to be a fix.

I am not familiar with google Chrome, but i do know there are some compatibility issues with newer browsers and older operating systems, and also versions of Java.

What operating system are you using? Regardless if you stay with Mingle2 or not, you really need to figure this out, as you will encounter it on other sites as well. The reason i say this, is most sites are going to a wider screen format.

*EDIT* I have tested your account, and it is working normally. This is a settings issue on your end.


Savarus's photo
Sun 09/04/11 11:23 AM
Operating system is Windows XP Pro service pack 3. Am missing a few minor security updates but nothing that's ever caused graphical problems.

Tried clearing cache, removing cookies, none of that helps. No doubt you're right and it's just the screen resolution. That being the case there's not a lot can be done, since resolutions higher than 800 X 600 make things uncomfortable to look at unless I sit right in front of the monitor... and that means having to re-arrange the living room!

I'm happy to let it drop either way. It's never caused any problems with the sites I use most so I'm not too worried. Just came here to find out if it was a known bug & if there was a quick-fix.

Thanks for the help. Much appreciated.

no photo
Sun 09/04/11 12:10 PM
roberta was having some problems and she posted on the computer topics. check out this thread http://mingle2.com/topic/show/308697 and if that doesn't help, maybe post your problem on the computer topics

markecephus's photo
Sun 09/04/11 12:14 PM

I wish i could help you, but this is all i can come up with.

Some time ago, i upgraded (when prompted by windows to upgrade to sp3) I did and i had incompatibility issues with several programs, including Java and my virus protection, not to mention extreme sluggishness.

The thing is, windows sp3 is geared for 64 bit machines. Your machine, i would think, if it came with xp, is a 32 bit system. There was an incompatibility issue (that may have been resolved, but i'm not sure)

At any rate, i returned to sp2, after uninstalling sp3, and my machine returned to normal.

Also, i did a google search for windows xp sp3/google chrome issues. There are a number of them.

Other than that, i don't know what to tell you.