Topic: Bozo Airlines
MikeMontana's photo
Thu 07/19/07 08:02 PM
Today I booked my tickets (Going to a wedding in India during 1st week of Sept). Found a great deal on Alitalia's site $900 round trip from Newark!! Newark - couldnt be any more convient! I book, and goto the checkout. Use my debit-Visa card. Denied.

Odd. The balance was fine. I call the airline. Walk through the process with the agent. Declined again. Ok, try my business visa-debit card. declined. I KNOW the balance is good.

I goto the bank. Explain my situation. The lady looks at the screens, calls the manager. They have funny looks. They print some papers. Then they explain that the purchase DID go through. Not just once, but TWICE. "...you need to call the airline".

Ping Pong. You know where this is going right? Finger pointing back and forth. All day.

In the end, the airline said "something must have happened in the transaction. You dont have any tickets, and we are quite sure the $1800 debit will be refunded at the end of the business day. You want to try purchasing the tickets again?"

Yeah. Right.


davinci1952's photo
Thu 07/19/07 08:03 PM
technology at it's best...wow