Topic: Attention Chase Bank Customers
Fitnessfanatic's photo
Wed 09/12/07 04:46 PM
I had a hellava day deal with my bank Chase Bank. There appears to be a problem where they are going through manually correcting Credits and Debits. I'm not sure what happen but if you have a Credit card or Debit Card check your receits and see if matches to your balances.

I'm have a Chase Credit card and when I look back at the ATM withdrawals that I used it with the amount goes from, and I only take out $20 at a time, from

DATE:08/30/07
Amount : $20.00
Available Balance: $580.00


DATE: 08/30/07
Amount: $20.00
Available Balance: $560.00


DATE: 08/30/07 ???!!!!
Amount: $20.00
Available Balance: $560.00 ???!!!!


DATE: 09/01/07
Amount: $20.00
Available Balance: $540.00


DATE: 08/30/07 ???!!!!
Amount: $20.00
Available Balance: $540.00 ???!!!!


DATE: 09/01/07 ???!!!
Amount: $20.00
Available Balance: $480.00 ???!!!


From what I gather at the end of the at last transaction the fix the problem. Because it totals up to $120 worth withdrawals. So from $600 subtract $120.00 you get $480.00.
I also notice that it appear to be a weekend thing. 08/30/07 is a Friday and 09/01/07 is a Saturday.


When I went to my bank they said they were haven't computer problems with credit accounts.

I'm also having problem with my debit card. It appears that when I withdraw money using my Debt card there are double withdrawals taken out. And again it's an ATM withdrawal and on weekends that appear out of order.

I tried calling the debit card dept to dispute the withdrawal amount and said that the the my bank branch told me that they
have credit account problems and were fast fixing the problem. The customer phone service rep that they, the Credit dept and Debit dept were 2 separte divison and do not contact each other.

I should have suggest to her that because I have both a Chase Credit Card and a chase Debit card that it could have spread.

Unfortunately she wasn't very understanding and she denied my dispute request.


I suggest that if you have Chase Bank that you check your Credit and Debit card receits and if it appear that they don't match then either go to the bank to dispute, go file a complain with the police, or go to a lawyer to dispute the amount credited or debited. Remember to bring proof!!!!

Personal I did the first thing, go to the bank to dispute the charges. They weren't too much help

Now I'm going the the police to file the complaint.

If the police as unhelpful as the bank then I hiring a lawyer.






cajunwhitetiger's photo
Wed 09/12/07 04:53 PM
sounds like u went thru the right steps...
me personally i would say ok i like to with draw all my money and umm when u going out the door yell.WHATS IN UR WALET BECAUSE CHASE AINT IN MINE LOL .....and the police might help...

TheSurfCityKid's photo
Wed 09/12/07 04:56 PM
my question is why do you only take out 20 bucks at a time, and why is your balance so low?

Fitnessfanatic's photo
Wed 09/12/07 05:40 PM
surf kid that's my cash advance balance limit that my CC# has placed.


Fitnessfanatic's photo
Wed 09/12/07 05:43 PM
Now come to think of it I believe I just contact a New Reporter instead.