Community > Posts By > charles

 
charles's photo
Fri 04/10/15 02:04 PM
lol

At least you haven't lost that sense of humor, Spike1964.

charles's photo
Thu 04/09/15 03:35 PM
Welcome, littleone82. if you still have an email from this person, the 'Block' option will be at the bottom of his email.

charles's photo
Tue 04/07/15 10:54 AM
Thank you for the feedback, THOUGHTiSOLDemALL.

charles's photo
Tue 04/07/15 10:53 AM
We have an iOS app available, krishk20, and the Android app is almost ready.

http://mingle2.com/topic/427490
http://m.mingle2.com/topic/show/427490

charles's photo
Tue 03/31/15 04:26 PM
...and here is the URL in case you are using the mobile site, vickigarr1:
http://m.mingle2.com/blocked_users/list

charles's photo
Mon 03/30/15 04:34 PM
The chat that comes with the iOS app should still be working. What version of the app are you using, MemphisBelle2015? Also, what exact iOS device are you using?

charles's photo
Sat 03/28/15 02:39 PM
Welcome, PaulaMcke. We will definitely make sure that you get what you bargained for. Please create a help ticket using the form below (label it "Billing Questions"), if you haven't already.

http://mingle2.com/welcome/contact_us

charles's photo
Sat 03/28/15 02:13 PM

There is no use in reporting them because they just make new profiles and try again.


That's not necessarily true, because we may ban the account faster when reported. Moreover, that will force them to waste more time making a new account (and email account). Finally, we ban an IP address when it's clear that it's only used by scammers. We greatly appreciate members that take the extra few seconds to report such accounts.


charles's photo
Fri 03/27/15 01:38 PM
Welcome, JClareJ. If the suggestion to turn on your mail filters does not help, let us know.

charles's photo
Thu 03/26/15 01:25 PM
Welcome, SamJubairRaj. Make sure that the file you are trying to upload is the right type (.gif, .jpg, or .bmp format). These three formats are the only types of photo files that Mingle2 supports.

Also, when it comes to uploading photos, know that the actual file size is almost unlimited. The number of pixels in the image, however, is limited to 10 million. In other words, the product of width times length must not exceed 10000000.

If you are still unable to get your photo onto the site using the above information, then you may be using a mobile device that we do not support. We only support Android and iOS devices, at this time.

charles's photo
Wed 03/25/15 12:03 PM
Welcome, tomas484. What kind of phone is it? We only support Android and iOS phones at this time.

charles's photo
Tue 03/24/15 11:06 AM
Welcome, awestruk. Go to the URL below, click the 'Photos' sub tab, and choose the delete option.

http://m.mingle2.com/users/show

charles's photo
Tue 03/24/15 10:34 AM
I'm afraid that we turned it off recently, kellertheworker:
http://mingle2.com/topic/427615

If you are using the iOS app, though, please let us know.

charles's photo
Mon 03/23/15 03:25 PM
Welcome, Jimmfrausto. Are you using the app? If so, have you checked to make sure that you have updated to the latest version?

charles's photo
Mon 03/23/15 03:21 PM
Welcome, Oriental314. What kind of a mobile is it, exactly? We only support iOS and Android operating systems when it comes to mobile.

charles's photo
Sat 03/21/15 03:19 PM
Thank you. We'll look into this and get back to you.

charles's photo
Sat 03/21/15 10:31 AM
Welcome, porkchop713. I checked your account and for some of your sent messages it says "read" in the messages' details. Can you not see this?

Also, are you using the mobile site or the iOS app?

charles's photo
Fri 03/20/15 04:02 PM
Please write into us again if your account should have MinglePlus, peacefulaloner. In your email, be sure to include your PayPal email address. We will certainly make sure that you get what you deserve.

charles's photo
Thu 03/19/15 03:26 PM
As you may know, our chat client has not been reliable for a while. After much consideration, we have concluded that the right decision is to disable chat across the site. We don't want you to think that you are being ignored when the person that you are trying to IM might not've received your message.

So, for now, Mingle2 will not have an IM/chat program. We are considering our options for the future, though, which include building our own IM/chat client.

Thank you for your understanding and for using the site.

edit:
As of March 23, we have disabled the IM/chat program.

charles's photo
Thu 03/19/15 01:10 PM
I did some testing with your account, candy4two, and this only seems to be the case with the Who's Online aspect of the search. Is that to what you are referring?

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