Topic: HELP! Blackberry users are down!
msmyka's photo
Wed 11/05/08 09:29 AM
I see the site is back up and running fine here on my comp but it says it's still down for maintenance when I try to access from my Blackberry.

This is not just me, other Blackberry users are having the same issue.

PATSFAN's photo
Wed 11/05/08 09:31 AM
scared

mike's photo
Wed 11/05/08 10:15 AM
Have you tried clearing your browser cache on the blackberry?

msmyka's photo
Wed 11/05/08 10:29 AM
Looks like its working now ... Not sure what the problem was.

mike's photo
Wed 11/05/08 10:31 AM
OK great, let us know if it stops working again.

LAMom's photo
Wed 11/05/08 11:01 AM
Edited by LAMom on Wed 11/05/08 11:03 AM
Mike kc0003 is using his blackberry and when he logs in it says site down he has cleared his Cache ...and still is down

It also shows him online Yet he is not
I am talking to him via blackberry

mike's photo
Wed 11/05/08 11:12 AM
I think the issue is that the Blackberry network may cache pages on the internet, so until the cache clears, he may see the site down notice. Hopefully it should clear shortly.

Has he tried hitting refresh on his browser? I don't have a Blackberry so I'm not familiar with how the browser works on it, but maybe that would help...

LAMom's photo
Wed 11/05/08 11:13 AM

I think the issue is that the Blackberry network may cache pages on the internet, so until the cache clears, he may see the site down notice. Hopefully it should clear shortly.

Has he tried hitting refresh on his browser? I don't have a Blackberry so I'm not familiar with how the browser works on it, but maybe that would help...

I will let him know,, thats a bunch