Topic: Are They Joking Me? | |
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Yesterday I had problems with my broadband. It was a bit wonky all afternoon and in the early evening it died.
So I rang my ISP. An automated voice greeted me , explained me the cost of the phone call and finally asked me whether I rang from the number my broadband is connected with. I answered yes it was (Here followed a short pause) The voice came back to tell me that my ISP is aware of problems in my area, and that technicians are working on it to have it back up as soon as possible. Great Then I was asked whether I have another question No, I hadn't The voice continued to thank me, and then told me if I needed more information to log on to their website www.whatever Stop, now I had another question But the voice wished me good bye, and ended the call. Ever since I keep wondering: How was I supposed to log on to their website when I had no broadband to begin with. |
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Yesterday I had problems with my broadband. It was a bit wonky all afternoon and in the early evening it died. So I rang my ISP. An automated voice greeted me , explained me the cost of the phone call and finally asked me whether I rang from the number my broadband is connected with. I answered yes it was (Here followed a short pause) The voice came back to tell me that my ISP is aware of problems in my area, and that technicians are working on it to have it back up as soon as possible. Great Then I was asked whether I have another question No, I hadn't The voice continued to thank me, and then told me if I needed more information to log on to their website www.whatever Stop, now I had another question But the voice wished me good bye, and ended the call. Ever since I keep wondering: How was I supposed to log on to their website when I had no broadband to begin with. LOL Andrea, I have had this type thing happen to me. Pretty crazy huh? |
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EXACTLY!!! I used to have so much trouble with Verizon a few years ago and the stupid recording would say I could just log on to chat with a tech specialist. Well........... if I could have logged on to my computer, I wouldn't be freakin' calling!!!! HELLLLOOOOOOOO!!!!
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My ISP provider recording asks me to punch in my 20 digit account number to help service my call, then after going through 5-6 options to direct my query
a person answers and asks me for my acct# to service my call. Yes, I can believe it! |
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After being a bit miffed at first, I finally decided to find it rather funny.
I wonder; are they aware of what they are saying there? |
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After being a bit miffed at first, I finally decided to find it rather funny. I wonder; are they aware of what they are saying there? |
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After being a bit miffed at first, I finally decided to find it rather funny. I wonder; are they aware of what they are saying there? Hahahaha. I used to go through this when I had dial up. They would give me an alternate phone number to use, but of course it was not free, I would have to pay 1.35 a minute for the use. |
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Nothing more frustrating than having to try and have a conversation with a machine
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