Topic: Mail but no mail
uniquely1me's photo
Sun 01/04/15 05:17 PM
It keeps saying i have messages but when i go to my inbox there is nothing there. But sometimes when i delete a message mail will turn up. How come i cant see my messages when they come in? Same goes for my nudges.

soufiehere's photo
Sun 01/04/15 05:19 PM
Hi uniquely1me, are you using a mobile device?

uniquely1me's photo
Sun 01/04/15 05:21 PM
Yes

soufiehere's photo
Sun 01/04/15 05:29 PM

Yes

Post your phone type, make and someone will come along with an answer :-)

uniquely1me's photo
Mon 01/05/15 02:50 AM
Iphone 5

uniquely1me's photo
Mon 01/05/15 07:27 AM
Verizon

charles's photo
Mon 01/05/15 12:27 PM
Welcome, uniquely1me. I am not seeing these issues with your account, as you currently have one unread email and the indicator says the same thing. Make sure that you are not paying attention to a paid advertisement.

You may just need to get used to our mail system, too, as your outgoing messages (along with the incoming ones) are shown under the mail tab.

no photo
Fri 01/09/15 04:40 AM
I have same issue? Have an email saying I have a mail but nothing there? I'm using desktop PC?

charles's photo
Fri 01/09/15 02:31 PM
Welcome, SW2015. If you had such an indicator, it appears to be gone now. It may have been a caching issue. If you're still seeing a "1 new", then try emptying your cache and deleting your M2 cookies.

Average61's photo
Fri 01/09/15 02:52 PM
I have same issue? Have an email saying I have a mail but nothing there? I'm using desktop PC? I have cleared all cookies