Topic: combining accounts
Renee's photo
Thu 08/22/19 12:52 PM
I accidentally set up my account under an email address that doesn't exist and it is tied to my work so I have to get it changed. I tried to open one again under the correct address and now I have 2 profiles. I have to get them combined to the 2nd one I opened. It will not let me change the wrong one because the other one exist. I need to put everything ( my profile and mail ) that is on ***********.com on to the email address that is *******@gmail.com Could someone please tell me how to do this or have the IT dept do it for me.

TxsGal3333's photo
Thu 08/22/19 01:52 PM
Sorry accounts can not be combined.. You will need to deactivate the account you no longer want and use the one you want to now...

HOW DO I DEACTIVATE (DELETE) MY ACCOUNT?
You would go here to deactivate your profile:
http://cpn.mingle2.com/user/show_settings

You may want to go here first, to stop emails:
http://cpn.mingle2.com/inbox/mail_settings

And to: http://cpn.mingle2.com/user/edit_photos
to remove your photos (optional..you may want
to leave them in case you return :-)

From mobile devices:
http://m.mingle2.com/prefer_mainsite
http://m.mingle2.com/inbox/mail_settings
http://m.mingle2.com/users/edit_photos

If you leave two accounts open you may end up with both accounts banned.. So please make sure you deactivate the account you no longer want...

I have edited your post due to members are not allowed to post personal info within the forums.

Forum Admin
Kristi