i need help. i am soooo frustrated right now.

ok, i tried installing photoshop, but it stopped in the middle of the installation. so i cancelled it. and tried it again. but now it won't let me because it says i have to finish the first installation first. which i can't. and i have no clue what to do.

help me, please!

you might have to reinstall and then unistall it b/c half of the program is gone and your computer is confused

you have to go to start, then control panel and then go to add / remove programs. Search for Photo shop and click on that program and then click remove.

That's if you want to remove the program.

Hope that helps.

do you have an Anti Virus running?you may have to close the Anti Virus if you do

stop using windows. get a mac

OK Katrina,

What did you do this time?? This repair will be $129.99..or a hummer and two shots of tequilla! (just joking..I don't drink tequilla!)

OK what version of Photoshop..and is it a TRUE copy or bootleg??

can't afford a mac.

tried going to control panel, but it wasn't listed there i think because it never finished installing.

and how do i turn norton off?

and do whatever grind said? hahaha.

sorry, guys, i am sooo bad at technology. but i really appreciate you helping.

i didn't do anything! i swear! =[

and it's the actual cd. not bootleg. adobe photoshop elements 6.

it's not the only one....

if you really want to,i can show you where you can get a Mac OS that will run on a PC

To Turn off Norton you have to open up the program I think if I remember right and shut it off that way, or you might be able to turn it off by the time clock in the bottom right hand corer of your pc screen across from the start bottom. You might have an thing like this < to view what else is there, then find Norton I belive you left click on your mouse and then go into it's list and see where you can find to where you can turn it off and for how long you want it off. Then when you turn it back on you have to reboot your pc.

You could find out how to turn off Norton from there website.

OK, running Windows XP right??

you can right click on Norton in the task bar and close it out,it's alot easier that way

yes, windows xp. and i would turn norton off if it would respond! ugh...anyone have any alcohol they wouldn't mind sharing with a minor? too bad i don't drink...

lol okay, well I didn't know that part. I guess I was shutting it off the long way when I had it in the pass.

To get the half installed program's hooks out of the system do a restore. You'll find the instructions for this about halfway through this page. http://www.justsayhi.com/topic/show/58735

Then read this Adobe troubleshooting help sheet (Paying close attention to the system requirements), do what fits your situation and try the install again.


http://kb.adobe.com/selfservice/viewContent.do?externalId=kb402597&sliceId=2

Dang it Jist..I'm NEVER going to get any Tequilla when you are around!!! (LOL, just JOKING bro!)

i had forgot about System Restore....

ok, a friend told me to just restart my laptop and then try it again and it looks like it's working. thank you guys sooooo much, though! i really appreciate it. and sum, i'd buy you whatever you wanted if i was old enough!

A reboot fixes most issues!

For the record, if you press [CTRL] + [SHIFT] + [ESC] then find the installation process in the list or processes (often called InstallShield.exe) and end the process, then start the installation again it normally works.

Always try to reboot first! <- They should make that a sticky.

For the record, Macs aren't that expensive.

Ta,

~C