Topic: Notification on email
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Sun 01/16/22 01:38 AM
Hi Nice Admin,

I hope you are having well and safe.
If I may, I would like to ask you what's the reason of this issue.

From December 2020 I don't receive a notification on my email, when someone sends me message.
What's the reason that I don't receive on my email this notification?
I marked it in App, and it is marked too if I log in from the website Mingle2.

I will grateful for your kind answer.
Have a beautiful day :rose:


delightfulillusion's photo
Sun 01/16/22 01:41 AM
This could be a technical glitch. If you have your notifications turned on and still not being notified by the site of new messages then I suggest you contact Support who will help. This is the link https://mingle2.com/welcome/contact_us

Di
Site Moderator

no photo
Sun 01/16/22 02:14 AM
Hi Site Moderator Di,

Thank you so much for your kind answer.
Have a beautiful day!:rose:

no photo
Thu 01/20/22 08:41 AM
Edited by Unknow on Thu 01/20/22 08:46 AM
This could be a technical glitch. If you have your notifications turned on and still not being notified by the site of new messages then I suggest you contact Support who will help. This is the link https://mingle2.com/welcome/contact_us

Di
Site Moderator

Hi Site Moderator Di,

If I may ask you, please tell me how long it takes a technical Department to check why I can't receive notification on my mail when someone message me.
I sent the form 4 day ago.

Thank you so much for your kind answer.

Have a beautiful day :rose: