Topic: Unable to update profile
Edd's photo
Sat 12/03/22 05:36 PM
Every time I try to update my profile I get an error screen with "Email already exists" & it won't update. Anybody else had that issue or know how to fix it? Thanks

no photo
Mon 12/05/22 10:57 PM
It seems to me you are trying to create another profile with the same email address as the still existing first one.

Edd's photo
Tue 12/06/22 03:51 AM
Edited by Edd on Tue 12/06/22 04:23 AM
You'd think so, but no. I only have one profile & can't update it. Will try the website instead of the app.

Edd's photo
Tue 12/06/22 03:51 AM
Edited by Edd on Tue 12/06/22 04:22 AM
Problem solved. Changed email address.

delightfulillusion's photo
Tue 12/06/22 04:21 AM

You'd think so, but no. I only have one profile & can update it. I'd delete the whole stinking thing if this site would actually allow it, but you can only "deactivate" on this poxy app.


Not true, you CAN delete but you have to request Admin to do it for you. It’s the last option on the drop down list when contacting Admin.

Edd's photo
Tue 12/06/22 04:25 AM
I tried it on the app without success. Figured it out & solved the problem on the website. More user friendly. Thanks for your help.

delightfulillusion's photo
Tue 12/06/22 04:27 AM

I tried it on the app without success. Figured it out & solved the problem on the website. More user friendly. Thanks for your help.


Glad you’ve managed to fix it.