Topic: Hep!! im locked out of my mailbox
rene312's photo
Tue 06/15/10 06:34 PM
All of a sudden to access my mail it keep telling me to verify my email address. Trouble is everytime I do it I get no mail in my email inbox. I have done it over 20 times. my address is correct as I keep getting notifications that I have another message but I cant get in to open it...??????? what gives

sherry4382's photo
Tue 06/15/10 06:36 PM
If you have a Spam folder check in there.

motowndowntown's photo
Tue 06/15/10 06:36 PM
Welcome to the club.

They are looking into it.

Do a post on bug reports.

yellowrose10's photo
Tue 06/15/10 06:37 PM
Hi rene312,

Take a look at this link. If this still doesn't help, then an administrator will need to look into it.

http://mingle2.com/topic/show/274803

Kim

From Charles

This will be a one-time thing, once the user is able to verify his/her email. It certainly won't be a regular occurrence.

We are rolling this out gradually (we removed it a couple weeks ago in order to fine tune it) to make sure that more members are legitimate and so that we'll have another avenue to get in touch with a member if there is an unseen scenario where it is crucial.

For those who are having trouble and have not tried it yet, make sure you click the link in the tip below. You'll find it right near the bottom of the verification screen.

If you do not receive a verification email within a few minutes, please check your "spam", "bulk", or "junk" folder. How?

charles's photo
Tue 06/15/10 07:11 PM
I also sent you a test email from another of our email accounts, rene312. It should help us locate any sticking points, but you do not have to respond to it.

renee312's photo
Tue 06/15/10 07:15 PM
Well. I have tried everything I even tried changing the email address to see if that would work....nothing. I tried signing up using a different name so I could get in touch with my contacts to let them keep in touch but it keep sending me back to my original locked in box...help!!! Can someone in charge just free it up for me please?

renee312's photo
Tue 06/15/10 07:24 PM
This is nuts. I cannot get out of the verify e-mail loop.
This is the second time this has happened.
My address is correct. I do not want any notices from Mingle.
I am not receiving the verification e-mail.
I cannot get into my mingle mail.
Edited by motowndowntown on Tue 06/15/10 05:27 PM

THIS SAYS IT ALL...SAME **** I AM GOING THROUGH!

yellowrose10's photo
Tue 06/15/10 08:43 PM
Please see the following

http://mingle2.com/topic/show/276677

heartbreaker123's photo
Tue 06/15/10 09:02 PM

Please see the following

http://mingle2.com/topic/show/276677
i have been there and getting no where this is getiing really frustrating i was on earlier and no prob and i had trbl a few mos ago if u all remem someone changed my password and my email was suppose to get changed and u all didnt do it please fix so i can get my mail and yes i have tried everything u all said to do and even ckd spam and junk.please cahnge my reg email address satkinson#iland .nethas been that since jan and thats where u sent my new password to

heartbreaker123's photo
Tue 06/15/10 09:04 PM

This is nuts. I cannot get out of the verify e-mail loop.
This is the second time this has happened.
My address is correct. I do not want any notices from Mingle.
I am not receiving the verification e-mail.
I cannot get into my mingle mail.
Edited by motowndowntown on Tue 06/15/10 05:27 PM

THIS SAYS IT ALL...SAME **** I AM GOING THROUGH!
i agree rene this is the 2nd time it's happened to me and it's starting to get old real quick.glad to know i am not alone