Topic: Messages
lostlonelyheart's photo
Thu 08/07/14 07:40 AM
I cannot receive my messages it keeps giving me an error

mowildflower's photo
Thu 08/07/14 07:58 AM

I cannot receive my messages it keeps giving me an error


You may want to post this in the HELP forum so the moderators can help you.

no photo
Thu 08/07/14 08:37 AM
I have the same issue, cannot open new messages, receive error. Mingle, what's going on this time?

Swit30's photo
Thu 08/07/14 08:53 AM
Same here....need help!

soufiehere's photo
Thu 08/07/14 09:22 AM
Same error, issue passed on up the line :-)

no photo
Thu 08/07/14 10:24 AM
Edited by 2KidsMom on Thu 08/07/14 10:23 AM
ummm yea..I have a glitch:angel: too...

no photo
Thu 08/07/14 02:36 PM
Hi guys, we are trying to resolve this issue. Can you guys be a little more clear to help us troubleshoot it?

1. Are you seeing the error on your desktop computer, or on your mobile phone?
2. What browser are you using? Firefox, IE, Chrome, Safari?
3. Is this only happening to new messages? or all messages?

Also, if any of you can try to go in your account again and see if you are still seeing this error. That would be helpful.

Thank you!
Jean

soufiehere's photo
Thu 08/07/14 02:41 PM

Hi guys, we are trying to resolve this issue. Can you guys be a little more clear to help us troubleshoot it?

1. Are you seeing the error on your desktop computer, or on your mobile phone?
2. What browser are you using? Firefox, IE, Chrome, Safari?
3. Is this only happening to new messages? or all messages?
I can open all but one emailer, mmm could be a first-timer.

Also, if any of you can try to go in your account again and see if you are still seeing this error. That would be helpful.
Just went, still there, 'Application Error'.

Thank you!
Jean

markecephus's photo
Thu 08/07/14 02:43 PM
Hi Jean,

I have one in my mail, and i just checked again, still get an app error.

This was a new message, sent today.

I'm on a desk top, running Mozilla Firefox.


no photo
Thu 08/07/14 03:23 PM
Hi Mark & Soufiehere,

Can you guys let me know who the sender was for that particular message you cannot open? Please don't delete it in your inbox we are investigating why it's happening.

markecephus's photo
Thu 08/07/14 04:16 PM
Jean, i was able, just now, to open the mail. I had given Charles the user name earlier, so this issue may be resolved.

**edit** Charles had logged in to my account earlier, so the issue may still be there.

soufiehere's photo
Thu 08/07/14 04:29 PM

Hi Mark & Soufiehere,

Can you guys let me know who the sender was for that particular message you cannot open? Please don't delete it in your inbox we are investigating why it's happening.

Shovs: http://mingle2.com/user/view/7297902
Was the email that was unopenable.

I just checked and it opened!

no photo
Thu 08/07/14 04:43 PM
So it looks like this is fixed now? Anyone still seeing this issue?

Thanks!
Jean

soufiehere's photo
Thu 08/07/14 04:46 PM
Mine works, but then Charles was in it so I cannot
tell if that played a part.