Topic: I keep getting banned
no photo
Thu 05/12/16 01:45 PM
Just made this account. I've been banned 3 times already (once in the past hour). Not sure why. I didn't post nude pictures or anything crude in my bio. This last time I got banned I hadn't messaged anybody yet. I had just gone through and "nudged" several people. Any ideas how I can get my ban lifted on my account? Thanks

Robxbox73's photo
Thu 05/12/16 01:50 PM

Just made this account. I've been banned 3 times already (once in the past hour). Not sure why. I didn't post nude pictures or anything crude in my bio. This last time I got banned I hadn't messaged anybody yet. I had just gone through and "nudged" several people. Any ideas how I can get my ban lifted on my account? Thanks


Go to the help section. Post a note for a moderator. I'm sure they know what is really going on.

soufiehere's photo
Thu 05/12/16 01:51 PM

There are some new automatic controls that then get looked
at by a person, takes a little time.

I would send Help ticket along with the name of the banned
account (obviously not this one) so they have a look-see.

Create a Help ticket here:
Mobiles: http://m.mingle2.com/users/contact_us
or here:
PC: http://mingle2.com/welcome/contact_us (full site)

no photo
Thu 05/12/16 01:58 PM
Thank you for the replies. Soufie, I typed the address on my phone and all that would come up was the word "banned"

soufiehere's photo
Thu 05/12/16 02:05 PM

Thank you for the replies. Soufie, I typed the address on my phone and all that would come up was the word "banned"

They can tell you at that link, otherwise I have heard
they get back with the all-clear in about 3 days.

Good luck, keep at it, we like the purposeful ones :-)

Yes, I have also heard that because of the temporary ban
you are locked out of contacting the site..maybe that
will get corrected.

Um, but you can use the contact link when on here with
this username, ya?

no photo
Thu 05/12/16 02:09 PM
I couldn't do anything with the link b/c all it says is "banned" when I click on it. So are you saying that even without getting a message they will send me something in the next 3 days? Thank you

soufiehere's photo
Thu 05/12/16 02:10 PM

I couldn't do anything with the link b/c all it says is "banned" when I click on it. So are you saying that even without getting a message they will send me something in the next 3 days? Thank you

Yes..even the mods have gotten hit with this glitch :-)

no photo
Thu 05/12/16 02:21 PM
Ok well I will just wait then. Thank you for your response.

no photo
Wed 05/18/16 02:38 PM
Hi, it's been almost a week and still nothing. I can't send a help ticket bc if I type in the address it still says "banned" regardless of the username...is there someone I can send an email to?

Dodo_David's photo
Wed 05/18/16 04:26 PM

Hi, it's been almost a week and still nothing. I can't send a help ticket bc if I type in the address it still says "banned" regardless of the username...is there someone I can send an email to?


itcicitcuxti, try this site to report problems.

https://minglenet.freshdesk.com/support/home

essexbigboi's photo
Tue 05/24/16 11:47 AM
My account has been banned me I really want to get back on and I message them and they haven't replied...help!

soufiehere's photo
Tue 05/24/16 11:56 AM

My account has been banned me I really want to get back on and I message them and they haven't replied...help!

This account is in good standing.
You are allowed ONLY 1 account at M2.

soufie
Site Mod

soufiehere's photo
Tue 05/24/16 12:02 PM

Hi, it's been almost a week and still nothing. I can't send a help ticket bc if I type in the address it still says "banned" regardless of the username...is there someone I can send an email to?

Member has been emailed.