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Community > Bug Reports

Topic: subscription
Lookinforserious Joined Sat 06/25/22 Posts: 6	Tue 07/19/22 12:20 PM
I paid $44.48 for 3 months subscription and they only gave me 2 weeks , chat support won't respond to my messages

Ꮢ Ꭷ Ᏸ ɨ Ꮑ Joined Sat 07/10/21 Posts: 54076	Tue 07/19/22 02:09 PM
Wait for assistance or Larsi Sir Helpful.

Lookinforserious Joined Sat 06/25/22 Posts: 6	Tue 07/19/22 05:44 PM
I have been trying to get a response from them for 3 days

Ꮢ Ꭷ Ᏸ ɨ Ꮑ Joined Sat 07/10/21 Posts: 54076	Tue 07/19/22 11:24 PM
Maybe some issues or maybe you need to use the support for it.. I'm not sure in these to guide the correct path.. Hope they check it out!!

Larsi666 😽 Joined Wed 01/31/18 Posts: 17110	Wed 07/20/22 01:52 PM
I don't even know, how many guys M2 has, to look after the financial stuff. Maybe it's only one person, who is very busy atm? You have to be patient, unfortunately. But please do not discuss account issues in the forums. Thanks.

Lookinforserious Joined Sat 06/25/22 Posts: 6	Tue 08/02/22 01:24 AM
if the sites members can't answer me when I try to communicate with them for weeks now , then I will say what I want in the forum about account issues

Lookinforserious Joined Sat 06/25/22 Posts: 6	Tue 08/02/22 01:27 AM
fyi . it's not against forum rules

Mr Good Guy Joined Tue 11/10/20 Posts: 1158	Tue 08/02/22 01:04 PM
fyi . it's not against forum rules My advice: Call your credit card and cancel/dispute.

Unknow Joined Sun 07/24/22 Posts: 3	Tue 08/30/22 10:11 PM
Can we do in this way like calling credit card company and telling them to stop next auto pay all services?

Unknow Joined Sun 07/24/22 Posts: 3	Tue 08/30/22 10:13 PM
Can we do in this way like calling credit card company and telling them to stop next auto pay all services? Because there is only deactivated/delete options in settings when I started app they told in email that there is a option of unsubscribe

Unknow Joined Sun 07/24/22 Posts: 3	Tue 08/30/22 10:14 PM
Because there is only deactivated/delete options in settings when I started app they told in email that there is a option of unsubscribe There is no such options

delightfulillusion Joined Fri 06/24/16 Posts: 119332	Tue 08/30/22 10:25 PM
Can we do in this way like calling credit card company and telling them to stop next auto pay all services? Because there is only deactivated/delete options in settings when I started app they told in email that there is a option of unsubscribe Unsubscribe to what?

Unknow Joined Wed 08/12/20 Posts: 431	Tue 08/30/22 10:40 PM
In the Android app it is said: "subscription will automatically renew for the same package length at the same price until you cancel in setting in the Google Play store." Is there something similar in the iPhone app?

delightfulillusion Joined Fri 06/24/16 Posts: 119332	Tue 08/30/22 11:06 PM
To cancel your premium membership go here https://mingle2.com/user/cancel_premium_membership

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