Topic: Can't get member pictures to focus
Normabates666's photo
Fri 12/12/14 08:24 AM
They're just a blob of pixels. I checked my settings, they are fine. Please resolve.

charles's photo
Fri 12/12/14 10:21 AM
Welcome, rahulquester. When did you first notice the issue?

Heartbeat73's photo
Fri 12/12/14 03:27 PM
same here

no photo
Fri 12/12/14 03:30 PM
Same here and I wrote you an email Charles...I first noticed it about 4 hours ago...

charles's photo
Fri 12/12/14 04:14 PM
I understand and we will take a look at this matter.

charles's photo
Sat 12/13/14 12:57 PM
We may not be able to address this bug before the weekend is up. There is not enough support on the weekends for such an adjustment and we do not want to make matters worse.

charles's photo
Tue 12/16/14 04:27 PM
This issue should now be fixed. However, you may have to re-upload any photo which appears distorted. We apologize for the hassle.

Justfun_1's photo
Tue 01/20/15 09:06 AM
Hello,i'm having the same problem when i look at subject profile pictures,not all,but most

TxsGal3333's photo
Tue 01/20/15 09:17 AM

Hello,i'm having the same problem when i look at subject profile pictures,not all,but most


Please read the comment Charles left above yours. Those members will have to delete those photo's and reload them due to a glitch in the system. They can not be fixed unless they do that.

Site Mod
Kristi

Justfun_1's photo
Tue 01/20/15 09:25 AM


Hello,i'm having the same problem when i look at subject profile pictures,not all,but most


Please read the comment Charles left above yours. Those members will have to delete those photo's and reload them due to a glitch in the system. They can not be fixed unless they do that.

Site Mod
Kristi
My apologies,i thought those were for their own profiles.Thank you Kristi.

TxsGal3333's photo
Tue 01/20/15 09:30 AM
Not a problem when the issue occurred it effected many pictures in profiles and some it did not bother at all...