Topic: This printer is about to go through the window!
no photo
Thu 08/26/10 07:59 PM
I was printing documents this evening. Then it wouldn't print any longer. I opened the print queque and was able to cancel/delet all but one document in the queque. I have tried for an hour without any luck...how do I get this last document out of there so I am able to use my printer again?

I need to print a few more documents to put together with my resume for an interview tomorrow afternoon...SOMEBODY...ANYBODY...HELP!!!

tanyaann's photo
Thu 08/26/10 08:07 PM
Did you try turning off the printer and restarting the computer?

no photo
Thu 08/26/10 08:09 PM
Edited by shutterbug on Thu 08/26/10 08:09 PM

Did you try turning off the printer and restarting the computer?



I sure did...even went as far as unplugging printer to computer & plugging it all back in, power strip...any other suggestions?

tanyaann's photo
Thu 08/26/10 08:12 PM


Did you try turning off the printer and restarting the computer?



I sure did...even went as far as unplugging printer to computer & plugging it all back in, power strip...any other suggestions?


Does the remaining document say it's deleting, but stuck?

yellowrose10's photo
Thu 08/26/10 08:14 PM
:banana: Do it!!!! Do it!!! Do it!!! :banana:


no photo
Thu 08/26/10 08:22 PM
Edited by shutterbug on Thu 08/26/10 08:24 PM



Did you try turning off the printer and restarting the computer?



I sure did...even went as far as unplugging printer to computer & plugging it all back in, power strip...any other suggestions?


Does the remaining document say it's deleting, but stuck?



YES...and I have tried everything...short of throwing through the window...but nothing will unsick it! LMAO KIM!!!


This happened once before but for the life of me I don't remember how I cleared it up.

markc48's photo
Thu 08/26/10 08:29 PM
Mine blinks and a light comes on saying check ink or paper. It wont print till you change the ink cartridge. No tricking it either.

Dragoness's photo
Thu 08/26/10 08:37 PM
I have a printer that needs to go out the window too.

Sorry you are having problems

no photo
Thu 08/26/10 08:38 PM
Tried trashing and rebuilding the printer prefs ... ?

no photo
Thu 08/26/10 08:45 PM
Edited by shutterbug on Thu 08/26/10 08:46 PM
Hmmmmmmm...paper is in it, I've taken that out and added it back...as for the blinking...mines been doing that for some time now, but it has always printed. It holds a black cartridge AND a color cartridge...black has been empty for several months but I have always been able to get black print from the color cartridge. But if that is the problem...I only have about 3 boxes to go through in search of my spare color cartridge. I moved a couple weeks ago & am staying at my sister's house until I get a place of my own. The majority of my belongings are still in boxes in her garage. Not sure I have time to attempt that search & fix before the interview. I've been functioning on no sleep since Tuesday night and it's all catching up with me now.

I'll check back in the morning to see if there are any other suggestions from you helpful folks. Nighty night! yawn

Thanks Dragoness. That's too complicated for my tired brain Kings, but maybe I'll try that in the morning...is it a quick fix?

no photo
Thu 08/26/10 09:22 PM

Hmmmmmmm...paper is in it, I've taken that out and added it back...as for the blinking...mines been doing that for some time now, but it has always printed. It holds a black cartridge AND a color cartridge...black has been empty for several months but I have always been able to get black print from the color cartridge. But if that is the problem...I only have about 3 boxes to go through in search of my spare color cartridge. I moved a couple weeks ago & am staying at my sister's house until I get a place of my own. The majority of my belongings are still in boxes in her garage. Not sure I have time to attempt that search & fix before the interview. I've been functioning on no sleep since Tuesday night and it's all catching up with me now.

I'll check back in the morning to see if there are any other suggestions from you helpful folks. Nighty night! yawn

Thanks Dragoness. That's too complicated for my tired brain Kings, but maybe I'll try that in the morning...is it a quick fix?


Rebuilding the prefs is usually pretty direct, but it's been so long now (years, in fact) since I had to do that I'd be reluctant to specify any steps. Maybe others here who've done it more recently can provide those for you. I'd hate to make this problem more unpleasant than it already is for you ...

grneyedldy1967's photo
Thu 08/26/10 09:37 PM
Save the document on a CD or memory card or whatever you may have and go to the library or someplace you can print it. Will save you time from trying to fix a problem that you could be getting the job done instead.

no photo
Thu 08/26/10 09:41 PM
Shutterbug, here's a link that may provide the solution you're looking for ...

http://www.tomstricks.com/how-to-clear-print-queue-in-windows-vista-or-in-windows-7/

Us photographers gotta stick together ...

no photo
Fri 08/27/10 06:32 AM

Shutterbug, here's a link that may provide the solution you're looking for ...

http://www.tomstricks.com/how-to-clear-print-queue-in-windows-vista-or-in-windows-7/

Us photographers gotta stick together ...





no photo
Fri 08/27/10 07:26 AM
My PC has Windows XP...so these are the steps I followed, (in case somebody else has the problem):

Step 1: Start Notepad
To stop the print spooler and its files, we will have you create and run a script file that will automatically stop the service. This sounds difficult, but it really isn't. Just follow these steps carefully.
Click Start, and then click Run.
In the Open box, type notepad, and then click OK. Notice that a blank Notepad document opens.
Step 2: Copy a command script to Notepad
Now we will have you copy and paste some commands to the Notepad document.
Carefully select (highlight) all the following text:
net stop spooler
del %systemroot%\system32\spool\printers\*.shd
del %systemroot%\system32\spool\printers\*.spl
net start spooler
Right-click the text that you selected, and then click Copy.
In Notepad, right-click in the blank document, and then click Paste.
Carefully select (highlight) all the following text:
C:\DeletePrintJobs.cmd
Right-click the text that you selected, and then click Copy.
In Notepad, click Save As on the File menu.
In the File Name box, right-click, and then click Paste.

Note Notice that this file name differs from most other file names that you might have seen. That is because this file is a command script file.
Click Save.
Step 3: Run the command script file
Now that you have created the command script file, you will run it. To run it, you will copy and paste the name of the command script file in the Run box.
Carefully select (highlight) all the following text:
C:\DeletePrintJobs.cmd
Right-click the text that you selected, and then click Copy.
Click Start, and then click Run.
In the Open box, right-click, and then click Paste.
Click OK.
Notice that the Command Prompt window opens to run the command script file that you created. Notice also that this window closes automatically when the command script file has finished running. If you do not see the Command Prompt window open, check that you saved the command script file by using the correct name and that you entered the correct command script file name in the Run box.
Note If this method does not work the first time, or if you cannot print anything after you use this method, restart your computer, and then try again.



PROBLEM SOLVED!!! :banana:
Thanks for all the suggestions!:thumbsup: