Topic: coins
Akash's photo
Fri 08/19/22 06:59 AM
I am premium member of these platform. but recently I can't send message to new user
It stating you have to buy more chat times to send direct message to new user.
so what is the use of Premium features and what i paid for ??

Poetrywriter's photo
Fri 08/19/22 07:12 AM
I am also a premium member and have been for a long time and I never had any issues with sending messages to new members. I do not think this coin feature applies to premium members. I would suggest you contact Mingle.

https://mingle2.com/welcome/contact_us

delightfulillusion's photo
Fri 08/19/22 07:23 AM
Edited by delightfulillusion on Fri 08/19/22 07:24 AM

I am premium member of these platform. but recently I can't send message to new user
It stating you have to buy more chat times to send direct message to new user.
so what is the use of Premium features and what i paid for ??


Premium members do not need to use the coin system to enable them to chat.

Make sure that you eligible to message the other member as it may be they have set their email filters to only allow members who fit their criteria to message them.

Also, if the new member has no profile picture uploaded then you will not be able to send a message.

Akash's photo
Fri 08/19/22 10:26 AM
I am also a premium member and have been for a long time and I never had any issues with sending messages to new members. I do not think this coin feature applies to premium members. I would suggest you contact Mingle.

https://mingle2.com/welcome/contact_us

Even I did not face any issue till last week. but 2 days back i renewed my membership and since then it's facing same issue

Akash's photo
Fri 08/19/22 10:27 AM
Premium members do not need to use the coin system to enable them to chat.

Make sure that you eligible to message the other member as it may be they have set their email filters to only allow members who fit their criteria to message them.

Also, if the new member has no profile picture uploaded then you will not be able to send a message.

yes. I have checked it everything seems correct but somehow it's asking me to buy Chat time.
and this occured since I renewed my membership few days back

delightfulillusion's photo
Fri 08/19/22 10:29 AM

Premium members do not need to use the coin system to enable them to chat.

Make sure that you eligible to message the other member as it may be they have set their email filters to only allow members who fit their criteria to message them.

Also, if the new member has no profile picture uploaded then you will not be able to send a message.

yes. I have checked it everything seems correct but somehow it's asking me to buy Chat time.
and this occured since I renewed my membership few days back


Then you need to contact Support https://mingle2.com/welcome/contact_us

You may want to check your Premium Membership Status too https://mingle2.com/user/premium_membership_status

no photo
Tue 08/30/22 07:10 AM
Facing the same issue as yours. Is it resolved for you???

TxsGal3333's photo
Tue 08/30/22 07:57 AM

Facing the same issue as yours. Is it resolved for you???


You need to click on the link above and see what it says your status is.. then contact support..

But posting in here you are talking to the wind you have to contact Support in order to get your problems solved..

They do not read the forums~~

Akash's photo
Tue 08/30/22 09:50 AM
Facing the same issue as yours. Is it resolved for you???

no. I have contacted admin still not even single response received from them

Still Kickin''s photo
Wed 09/07/22 02:49 AM
How do I get away from your "coins"? It's a stupid thing. I can't message anyone without it. And now I can't even do that! I just signed on here yesterday.

TxsGal3333's photo
Wed 09/07/22 06:43 AM

How do I get away from your "coins"? It's a stupid thing. I can't message anyone without it. And now I can't even do that! I just signed on here yesterday.


Only way to get away from having to use them is by Premium Member Status.. Other then that collect them and use when needed...

Forums are free to post within.. not needed to be a premium member really.. Due to this is a international site.. It is better as a social site as far as the forums go..