Topic:
Preferences
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Welcome, babypanda_ca. Are you saying that members outside of your mail filter parameters are able to mail you? If this is the case, then mail me a couple of examples (please do not list the accounts here).
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Topic:
Mutual match
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Have you tried expanding your search range, MimiSo20? It's possible that all of the qualifying accounts in your area have been suggested.
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Topic:
You've got mail
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Welcome, TeacherGirl1. Your Mail section appears to be accessible, at this time. Are you seeing the same thing? I even logged into your account using the full site, which is what you appear to be using.
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Topic:
Pop Up Add In Profile Pic
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We don't serve pop-up ads, SassyEuro2, and we don't allow HTML in profiles. Therefore, I'm doubtful that the ad came from a Mingle2 Page. We'll certainty take a look at the profile, though.
*edit* Please mail me (charles@nextc.com( the URL of the profile in question, as well, if still possible. |
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Topic:
email
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Welcome, bennedita. It appears that you are using the full site, so you can make that change here:
http://mingle2.com/inbox/mail_settings |
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Topic:
upgrade
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Welcome, atomic80. Your account now appears ti have MinglePlus, so please check.
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Topic:
mingle2 app
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Welcome, aceman9202000. What model of mobile device are you using, exactly?
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Will the Android app work with kindle fire? I don't think that it will, bibarnes, but you are welcome to try. |
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Topic:
IM not working
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It's probably not going to be back online anytime soon, Stello23. We've had a tough time finding a decent one that's reasonably priced so we may have to develop our own. Thank you.
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It won't go away and it won't go down, motowndowntown. I meant that in my previous reply but should've clarified.
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Topic:
Purchased Mingles Plus
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Welcome, try4it. How did you pay? There is no history of a payment when we look for your registered email address in PayPal, anyway.
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There is a backdoor in terms of inappropriately getting placed into the Mutual Match pools of others, and that does need to be addressed. It's a tough one as far as bugs go, but we will get to it.
Again, with respect to the number that you see next to Match, that will not go away unless you have premium. |
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Welcome, wlangwald. Send an email to charles@nextc.com and title the email "Forum post - email verification"
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Topic:
Cancel membership
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We will look into this matter right now, cyasoon58.
*EDIT* We will send an email to your registered email address. |
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Welcome, Paul13Bunyan. Are you using the mobile site or one of our apps? If the latter, which one (iOS or Android)?
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Topic:
Alternating 21/22 matches
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You're right, justme659. I was mistaken as the process that I mentioned has indeed started. so why did mine jump up by 35? every time i go to match to clear it out, it just gets bigger... Good question. The process will take a while; it hasn't been completed across the site. |
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Topic:
Alternating 21/22 matches
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You're right, justme659. I was mistaken as the process that I mentioned has indeed started.
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Topic:
Method of payment to Mingle2
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Welcome, Jacob1942. I know that you don't need a response, but I will reply for the benefit of everybody. As we simply had too many fraud cases with credit cards, we stopped accepting such payments a while ago. We have no partnership with PayPal and we'd be fine with any payment method that works. We'll even accept money orders, if the member wants our premium version but has no other way to make the payment.
In any event, we're pleased to have you using our free version. *EDIT* It must be noted that if a person uses one of our apps, we do accept credit card payments through the appropriate app store (iTunes or Google Play). We have seen very little fraud through those app stores. |
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Topic:
Alternating 21/22 matches
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Thanks, _Sine_. I'm not aware of any bug that forgets or just wipes out matches, at this time, but you may want to record the exact user name just in case.
We are going to clear out very old matches in the future, I believe, but that will not happen for a while. |
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I'm not sure if Apple auto-bills you, SnowflakeKnight, so you'll want to make sure you cancel the paid subscription through the Apple iOS store. The link/page immediately below should help you do this.
http://support.apple.com/en-us/HT202039 Thanks for the reply, 2twotango. |
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