Community > Posts By > charles

 
charles's photo
Mon 12/07/15 10:36 AM
Welcome, willwo10, and thanks for your patience. What happens when you try to use the app? Also, what exact iPhone model do you have?

charles's photo
Sat 12/05/15 01:22 PM
What are you doing when it tells you to upgrade? Please post a reply detailing the step-by-step process.

charles's photo
Sat 12/05/15 01:17 PM
Thanks for the reply, Magick52. I was able to duplicate the bug with your account and will document it so that it can be fixed soon.

charles's photo
Fri 12/04/15 08:28 PM
I just logged into your account and you do have the premium features, Vivekreddy99. You can see if other members have read your messages, you can see who is interested in you in Mutual Match (http://m.mingle2.com/mutual_match/match --> Likes Me sub-tab), you can turn on stealth mode (http://m.mingle2.com/users/privacy_setting --> Browse site invsibly), etcetera.

charles's photo
Fri 12/04/15 08:18 PM
Thanks for your patience, LovingGuy25. This does appears to be a minor bug and I will document it for later. As for females in your search, are you also referring to the advanced search? When I tried your account, I did get females in the results.

charles's photo
Thu 12/03/15 12:21 PM
Welcome, Vivekreddy99. Your account appears to have MinglePlus. What happens when you try to use the premium features? You should be able to click the 'Like Me' sub-tab in Mutual Match to see what other members are interested. Also, you should be able to see if others have read your messages (if it has been read, you will see "read" next to the time that you sent it).

charles's photo
Thu 12/03/15 12:04 PM
Welcome, thembz75. Your account does appear to have MinglePlus. What happens when you try to view your messages, exactly? Also, what happens when you click the 'Like Me' sub-tab in Mutual Match?

charles's photo
Wed 12/02/15 11:40 AM
Welcome, oknow220. You can unblock members on the appropriate page below.

http://mingle2.com/blockeduser/list
http://m.mingle2.com/blocked_users/list (mobile site)

If you are using our app, go to Settings and then Privacy.

charles's photo
Wed 12/02/15 11:26 AM
Exactly what happens when you try to open them, pike2016?

charles's photo
Tue 12/01/15 12:15 PM
Welcome, winanrain. Your help ticket was recently replied to.

charles's photo
Tue 12/01/15 12:13 PM
It appears that your help ticket was replied to yesterday, searchingstar. Please check your email so that the matter can be worked out.

charles's photo
Mon 11/30/15 09:40 AM
Welcome, 7065Golu. What happens when you try to upload your photo? Do you get an error message?

charles's photo
Sat 11/28/15 02:33 PM
Welcome, Billfish4665. Please elaborate: How do you know that you are not getting messages, exactly?

charles's photo
Sat 11/28/15 02:32 PM
Does this happen when using the app, Jamerican66? You mention your phone and I have not been able to duplicate the issue on the web, thus far.

charles's photo
Sat 11/28/15 02:27 PM
Please mail me (do not post it here) the exact user name or profile URL of the account in question, freeprince.

Also, are you only using the full site?

charles's photo
Sat 11/28/15 11:06 AM
I'm afraid that it's not possible to add favorites using the app, NewToTheArea.

charles's photo
Sat 11/28/15 10:28 AM
Are you referring to ads, Feckbud? We do not have a partnership with that site, but we may serve some of their ads.

charles's photo
Thu 11/26/15 10:40 AM
Welcome, Maggie692. Please mail me (do not post them here) the users name or user names listed in the offsite email notifications that you get. It could be accounts that we have banned, but we will take a look.

charles's photo
Wed 11/25/15 02:15 PM
Welcome, honeysurf. Which app are you using (iOS or Android)?

charles's photo
Wed 11/25/15 11:17 AM
Hi, Magick52. Are you using the full site, mobile site, or app when you see this behavior?

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