Topic: If anyone here has a computer problem.....
kc0003's photo
Tue 02/17/15 09:24 PM










ok, so my old laptop wouldn't stop downloading and installing win 8.1 and it corrupts my system and renders the lapper useless.

after trying for countless hours to make it stop this and spending somewhere around 35 hours online with microsoft tech's, i finally gave up and purchased a new one. (microsoft refused to replace the orginal laptop)

now i have a year-&-a-half old, $600.00 paperweight.

it runs win 8 and the techs keep telling me that it is not supposed to install 8.1 on it's own, but every time i revert back to 8, it takes about 4 days for it to install 8.1 again...




Format the thing from a cold boot. Never install Win 8 on it again. Got a copy of Win 7 or anything else? Use that as the O/S.

well my problem with that is, i purchased a computer that came with a legal copy of windows, because of this 'apparently' forced upgrade, it no longer functions...but i shouldn't have to resort to an illegal o/s to be able to use it.


I didn't say illegal. You can format and put any licensed version of any O/S on it that you have.
eta: any brand that is IBM based, not Mac or Apple.

Just download the drivers for whatever brand of laptop it is after. If you can find the folder where they are now, save them before the format. Just because hardware is a brand doesn't mean you have to use the O/S that came with it.

Seems that the version it came with is the problem from what little you say. It will only happen again if you can not control the UPDATE settings for Win 8....if you put the same restore disc back in.

Therefore, use another O/S.

well i was hoping i didn't have to put more money into this, as purchasing an additional computer has already cost me more than the original expense. (sinse i don't happen to have a box of o/s's laying around. haha)


But it still needs clean install.

Then try the restore disc that you have for it, after you format, if you think you can control the Windows Updates and not let it without your permission...can you do that?...that's your new assignment. lol

but i've done that several times, so did the microsoft tech.

even found an update that was supposedly causing the issue...removed it and it still updated....been around and around this mess for weeks now.


Did you re partition AND format the hard drive before that restore disc? Because if you didn't, it is just laying it on top of the first copy and the problem is still there. There's hooks into everything, everywhere in the registries...

I'd think you could take it in to a local pc repair shop and they would do a format and clean install for you for not too much. Only takes a couple hours.

i understand that and yes we did that, three times.

the problem seems to come from microsoft forcing this upgrade. the strange thing is, they keep denying the existence of the upgrade.

the last tech i dealt with (a level 3 tech at microsoft)had my computer under his control for his entire shift, he searched, cleaned, formatted, complete system restore, ran several anti spyware/virus...ect, programs...he even sent me to a microsoft web page to download a new win 8 o/s....

nothing has worked, hence the new lapper.


mmmmm, no. Restore is not clean install.

I'd take it in, don't you have a buddy with a licensed older copy of Windows? lol chuck Win8. Personally I won't even deal with it. Can't control anything over WinXP.

i know what a clean restore is and so does the microsoft rep...that would be why he had me load a different copy of 8 and not re-install the version i have.

kc0003's photo
Tue 02/17/15 09:30 PM
the only positive is that i did get a much better computer.


no photo
Tue 02/17/15 09:32 PM

the only positive is that i did get a much better computer.




Yes, but like you said, it's like tossing money away. It can still be made to work.

kc0003's photo
Tue 02/17/15 09:50 PM


the only positive is that i did get a much better computer.




Yes, but like you said, it's like tossing money away. It can still be made to work.

i know, i just haven't been able to solve the problem..............yet.

isaac_dede's photo
Tue 02/17/15 10:35 PM
Edited by isaac_dede on Tue 02/17/15 10:37 PM



the only positive is that i did get a much better computer.




Yes, but like you said, it's like tossing money away. It can still be made to work.

i know, i just haven't been able to solve the problem..............yet.


kc....curious did you contact Microsoft or did they contact you first?

The reason I ask is because there is a phone scam going around where people pretending to be Microsoft call and have users give them remote access to their computers and pretend to fix them.....

My cousin was a victim thankfully she calked me first before she actually granted them accesd





isaac_dede's photo
Tue 02/17/15 10:46 PM

mmmmm, no. Restore is not clean install.

I'd take it in, don't you have a buddy with a licensed older copy of Windows? lol chuck Win8. Personally I won't even deal with it. Can't control anything over WinXP.


I'd caution against installing XP, granted it was/is one of the most stable OSs however it is no longer supported by Microsoft so any new vulnerabilities found will remain unpatched and you will be opening yourself up to hackers. Win8 isn't that bad, essentially it IS win7 with gui overlay, a little bit of new navigation must be learned but after that it is pretty stable.


Noa41's photo
Tue 02/17/15 11:54 PM
Edited by Noa41 on Tue 02/17/15 11:56 PM



What about website development and PHP?


Out of my realm Pilgrim. I can order each computer component, match all correctly and build them. No problems in 15 years with all the family pc's I've built......... I take that back. I had ordered a 750gb/black WD HDD for my pc 2 years ago and Windows 7 would not load. I sent it back to WD and they confirmed it was DOA.

They sent me a 1tb drive for the trouble.

Security maintenance and other security preventive maintenance is easy............. I know what a PC needs to stay safe. Well, As long as the person follows my direction.

Most people say they know everything about computers. YEP....... GOOGLE and You TUBE ;)


So what programs do you recommend for protecting PC's?





Kaspersky Internet Security, CCleaner and MalwareBytes.
Edit-- No need for anything else but your wits ;)

Noa41's photo
Wed 02/18/15 12:04 AM
What do you guys think of the prospect of Win 10? I usually wait a year before touching a new OS. That, or the first major patch.

isaac_dede's photo
Wed 02/18/15 12:28 AM

What do you guys think of the prospect of Win 10? I usually wait a year before touching a new OS. That, or the first major patch.


I haven't researched it much, I ended up wiping one of my laptops and installing Ubuntu, after spending some time in the Linux world I don't think I'll use Windows for anything other than gaming.......

If you install Ubuntu and use the Cinnamon theme...it behaves similarly to windows but it is free, but that depends on if you have multiple monitors....cinnamon doesn't play well with dual monitors

no photo
Wed 02/18/15 04:58 AM
Edited by tealbreeze on Wed 02/18/15 04:58 AM


mmmmm, no. Restore is not clean install.

I'd take it in, don't you have a buddy with a licensed older copy of Windows? lol chuck Win8. Personally I won't even deal with it. Can't control anything over WinXP.


I'd caution against installing XP, granted it was/is one of the most stable OSs however it is no longer supported by Microsoft so any new vulnerabilities found will remain unpatched and you will be opening yourself up to hackers. Win8 isn't that bad, essentially it IS win7 with gui overlay, a little bit of new navigation must be learned but after that it is pretty stable.




I didn't recommend XP. I just said that you can't control anything over XP. Meaning anything higher than that. Secure routers that are up to date usually help. Oh yeah, that's networking,eh? :tongue:

isaac_dede's photo
Wed 02/18/15 10:09 AM
Edited by isaac_dede on Wed 02/18/15 10:09 AM

I didn't recommend XP. I just said that you can't control anything over XP. Meaning anything higher than that. Secure routers that are up to date usually help. Oh yeah, that's networking,eh? :tongue:


lol, did you cyber stalk my qualifications? lol

Conrad_73's photo
Wed 02/18/15 10:30 AM











ok, so my old laptop wouldn't stop downloading and installing win 8.1 and it corrupts my system and renders the lapper useless.

after trying for countless hours to make it stop this and spending somewhere around 35 hours online with microsoft tech's, i finally gave up and purchased a new one. (microsoft refused to replace the orginal laptop)

now i have a year-&-a-half old, $600.00 paperweight.

it runs win 8 and the techs keep telling me that it is not supposed to install 8.1 on it's own, but every time i revert back to 8, it takes about 4 days for it to install 8.1 again...




Format the thing from a cold boot. Never install Win 8 on it again. Got a copy of Win 7 or anything else? Use that as the O/S.

well my problem with that is, i purchased a computer that came with a legal copy of windows, because of this 'apparently' forced upgrade, it no longer functions...but i shouldn't have to resort to an illegal o/s to be able to use it.


I didn't say illegal. You can format and put any licensed version of any O/S on it that you have.
eta: any brand that is IBM based, not Mac or Apple.

Just download the drivers for whatever brand of laptop it is after. If you can find the folder where they are now, save them before the format. Just because hardware is a brand doesn't mean you have to use the O/S that came with it.

Seems that the version it came with is the problem from what little you say. It will only happen again if you can not control the UPDATE settings for Win 8....if you put the same restore disc back in.

Therefore, use another O/S.

well i was hoping i didn't have to put more money into this, as purchasing an additional computer has already cost me more than the original expense. (sinse i don't happen to have a box of o/s's laying around. haha)


But it still needs clean install.

Then try the restore disc that you have for it, after you format, if you think you can control the Windows Updates and not let it without your permission...can you do that?...that's your new assignment. lol

but i've done that several times, so did the microsoft tech.

even found an update that was supposedly causing the issue...removed it and it still updated....been around and around this mess for weeks now.


Did you re partition AND format the hard drive before that restore disc? Because if you didn't, it is just laying it on top of the first copy and the problem is still there. There's hooks into everything, everywhere in the registries...

I'd think you could take it in to a local pc repair shop and they would do a format and clean install for you for not too much. Only takes a couple hours.

i understand that and yes we did that, three times.

the problem seems to come from microsoft forcing this upgrade. the strange thing is, they keep denying the existence of the upgrade.

the last tech i dealt with (a level 3 tech at microsoft)had my computer under his control for his entire shift, he searched, cleaned, formatted, complete system restore, ran several anti spyware/virus...ect, programs...he even sent me to a microsoft web page to download a new win 8 o/s....

nothing has worked, hence the new lapper.


mmmmm, no. Restore is not clean install.

I'd take it in, don't you have a buddy with a licensed older copy of Windows? lol chuck Win8. Personally I won't even deal with it. Can't control anything over WinXP.

i know what a clean restore is and so does the microsoft rep...that would be why he had me load a different copy of 8 and not re-install the version i have.


no such Animal as a "Clean Restore"!
You have System Restore,Repair Install and Clean Install!:smile:

kc0003's photo
Thu 02/19/15 01:41 AM




the only positive is that i did get a much better computer.




Yes, but like you said, it's like tossing money away. It can still be made to work.

i know, i just haven't been able to solve the problem..............yet.


kc....curious did you contact Microsoft or did they contact you first?

The reason I ask is because there is a phone scam going around where people pretending to be Microsoft call and have users give them remote access to their computers and pretend to fix them.....

My cousin was a victim thankfully she calked me first before she actually granted them accesd


I called them after several email conversations attempting to fix the problem

Noa41's photo
Thu 02/19/15 01:50 AM
You guys surely know how to quote correctly, right? Hmmmmmm.

Quote the post you're replying to...........

Noa41's photo
Thu 02/19/15 01:53 AM

QUOTE:

QUOTE:

QUOTE:

QUOTE:

QUOTE:

QUOTE:

QUOTE:

QUOTE:

QUOTE:

ok, so my old laptop wouldn't stop downloading and installing win 8.1 and it corrupts my system and renders the lapper useless.

after trying for countless hours to make it stop this and spending somewhere around 35 hours online with microsoft tech's, i finally gave up and purchased a new one. (microsoft refused to replace the orginal laptop)

now i have a year-&-a-half old, $600.00 paperweight.

it runs win 8 and the techs keep telling me that it is not supposed to install 8.1 on it's own, but every time i revert back to 8, it takes about 4 days for it to install 8.1 again...




Format the thing from a cold boot. Never install Win 8 on it again. Got a copy of Win 7 or anything else? Use that as the O/S.

well my problem with that is, i purchased a computer that came with a legal copy of windows, because of this 'apparently' forced upgrade, it no longer functions...but i shouldn't have to resort to an illegal o/s to be able to use it.


I didn't say illegal. You can format and put any licensed version of any O/S on it that you have.
eta: any brand that is IBM based, not Mac or Apple.

Just download the drivers for whatever brand of laptop it is after. If you can find the folder where they are now, save them before the format. Just because hardware is a brand doesn't mean you have to use the O/S that came with it.

Seems that the version it came with is the problem from what little you say. It will only happen again if you can not control the UPDATE settings for Win 8....if you put the same restore disc back in.

Therefore, use another O/S.

well i was hoping i didn't have to put more money into this, as purchasing an additional computer has already cost me more than the original expense. (sinse i don't happen to have a box of o/s's laying around. haha)


But it still needs clean install.

Then try the restore disc that you have for it, after you format, if you think you can control the Windows Updates and not let it without your permission...can you do that?...that's your new assignment. lol

but i've done that several times, so did the microsoft tech.

even found an update that was supposedly causing the issue...removed it and it still updated....been around and around this mess for weeks now.


Did you re partition AND format the hard drive before that restore disc? Because if you didn't, it is just laying it on top of the first copy and the problem is still there. There's hooks into everything, everywhere in the registries...

I'd think you could take it in to a local pc repair shop and they would do a format and clean install for you for not too much. Only takes a couple hours.

i understand that and yes we did that, three times.

the problem seems to come from microsoft forcing this upgrade. the strange thing is, they keep denying the existence of the upgrade.

the last tech i dealt with (a level 3 tech at microsoft)had my computer under his control for his entire shift, he searched, cleaned, formatted, complete system restore, ran several anti spyware/virus...ect, programs...he even sent me to a microsoft web page to download a new win 8 o/s....

nothing has worked, hence the new lapper.


mmmmm, no. Restore is not clean install.

I'd take it in, don't you have a buddy with a licensed older copy of Windows? lol chuck Win8. Personally I won't even deal with it. Can't control anything over WinXP.
Edited by tealbreeze on Wed 02/18/15 03:06 AM



Example---------- Quote upon Quote upon Quote!!!!!!

isaac_dede's photo
Fri 02/20/15 12:36 AM


QUOTE:

QUOTE:

QUOTE:

QUOTE:

QUOTE:

QUOTE:

QUOTE:

QUOTE:

QUOTE:

ok, so my old laptop wouldn't stop downloading and installing win 8.1 and it corrupts my system and renders the lapper useless.

after trying for countless hours to make it stop this and spending somewhere around 35 hours online with microsoft tech's, i finally gave up and purchased a new one. (microsoft refused to replace the orginal laptop)

now i have a year-&-a-half old, $600.00 paperweight.

it runs win 8 and the techs keep telling me that it is not supposed to install 8.1 on it's own, but every time i revert back to 8, it takes about 4 days for it to install 8.1 again...




Format the thing from a cold boot. Never install Win 8 on it again. Got a copy of Win 7 or anything else? Use that as the O/S.

well my problem with that is, i purchased a computer that came with a legal copy of windows, because of this 'apparently' forced upgrade, it no longer functions...but i shouldn't have to resort to an illegal o/s to be able to use it.


I didn't say illegal. You can format and put any licensed version of any O/S on it that you have.
eta: any brand that is IBM based, not Mac or Apple.

Just download the drivers for whatever brand of laptop it is after. If you can find the folder where they are now, save them before the format. Just because hardware is a brand doesn't mean you have to use the O/S that came with it.

Seems that the version it came with is the problem from what little you say. It will only happen again if you can not control the UPDATE settings for Win 8....if you put the same restore disc back in.

Therefore, use another O/S.

well i was hoping i didn't have to put more money into this, as purchasing an additional computer has already cost me more than the original expense. (sinse i don't happen to have a box of o/s's laying around. haha)


But it still needs clean install.

Then try the restore disc that you have for it, after you format, if you think you can control the Windows Updates and not let it without your permission...can you do that?...that's your new assignment. lol

but i've done that several times, so did the microsoft tech.

even found an update that was supposedly causing the issue...removed it and it still updated....been around and around this mess for weeks now.


Did you re partition AND format the hard drive before that restore disc? Because if you didn't, it is just laying it on top of the first copy and the problem is still there. There's hooks into everything, everywhere in the registries...

I'd think you could take it in to a local pc repair shop and they would do a format and clean install for you for not too much. Only takes a couple hours.

i understand that and yes we did that, three times.

the problem seems to come from microsoft forcing this upgrade. the strange thing is, they keep denying the existence of the upgrade.

the last tech i dealt with (a level 3 tech at microsoft)had my computer under his control for his entire shift, he searched, cleaned, formatted, complete system restore, ran several anti spyware/virus...ect, programs...he even sent me to a microsoft web page to download a new win 8 o/s....

nothing has worked, hence the new lapper.


mmmmm, no. Restore is not clean install.

I'd take it in, don't you have a buddy with a licensed older copy of Windows? lol chuck Win8. Personally I won't even deal with it. Can't control anything over WinXP.
Edited by tealbreeze on Wed 02/18/15 03:06 AM



Example---------- Quote upon Quote upon Quote!!!!!!


What was the purpose of this post? You do know how to stay on topic and contribute to the conversation right?

Anyways.....KC are yoy at all familiar with live CDs and/or Linux?

Noa41's photo
Fri 02/20/15 01:21 AM
The purpose was to show how people "Quote" everything of all the things in someone else's post.

Quote upon quote on quote.......... Just reply to the msg you're replying to.

ciggarettezex's photo
Fri 02/20/15 02:30 AM
hey i got question... i got windows xp2003 only 75 gbram in it... but i also got windows xp2007 just the hard drive. wat would happen if i took the hard drive from the 07xp and put it in the 03xp? i know i could also run two hard drives ,,,right? appreciate answer.

kc0003's photo
Fri 02/20/15 06:41 PM

What was the purpose of this post? You do know how to stay on topic and contribute to the conversation right?

Anyways.....KC are yoy at all familiar with live CDs and/or Linux?


not really isaac_

going to try to install 7 on it and how that works out.


Noa41's photo
Sat 02/21/15 05:05 AM

hey i got question... i got windows xp2003 only 75 gbram in it... but i also got windows xp2007 just the hard drive. wat would happen if i took the hard drive from the 07xp and put it in the 03xp? i know i could also run two hard drives ,,,right? appreciate answer.


75gb? You mean hard drive. Sometimes, depending on the motherboard you have, changing drives can like this can be difficult. The system recognizes certain components. Changing something like a hard drive, motherboard or even video card, can cause complications.