Community > Posts By > charles

 
charles's photo
Thu 01/15/15 10:17 AM
Just needed to be sure. You did not miss any messages, fortunately. The issue was that the mail notifications that you were getting had been backlogged. This is what badbunny was getting at above.

charles's photo
Wed 01/14/15 07:09 PM
We're working on the fix, ronnie9.

charles's photo
Wed 01/14/15 07:08 PM
You can't do anything to speed it along but you should not be missing any messages. That noted, are you using the app?

charles's photo
Wed 01/14/15 07:06 PM
Good to know. :smile: I meant the full site as opposed to the mobile one.

charles's photo
Wed 01/14/15 04:45 PM
We believe that we have located the root cause of the issues you are seeing, drtaymour. Thanks to all for hanging in there.

charles's photo
Wed 01/14/15 04:08 PM
I just sent her an email using your account, motowndowntown. What browser version are you using and what error message did you encounter?

charles's photo
Wed 01/14/15 03:58 PM
Please send us an email (to m2.support@nextc.com) from your registered email address, cristinas34.

charles's photo
Wed 01/14/15 03:57 PM
What type of mobile device are you using, exactly? We only support Android and iOS mobile devices, at this time.

charles's photo
Wed 01/14/15 03:56 PM
I'm not sure what you are referring to, Noa41, as chat and mail are the primary ways to send messages on the site. Could you explain it another way?

charles's photo
Wed 01/14/15 03:17 PM
The option to upload photos via email should no longer be an option, NolaRolla. What exact device are you using?

charles's photo
Wed 01/14/15 08:53 AM
We haven't been able to duplicate this problem yet ( you can see I was able to mail myself with your accounts: http://mingle2.com/inbox/conversation/charles ), so we'll need more information. I see that both of you are using the full site, but please post your browser version.

charles's photo
Wed 01/14/15 08:35 AM
I see that you are using the full site, inneedofun4, but I have not been able to duplicate the problem. Can you see the two emails that I sent with your account to mine at the URL below?
http://mingle2.com/inbox/conversation/charles

If you can mail me, send me a couple of user names of members you're not able to mail. Finally, what browser version are you using?

charles's photo
Wed 01/14/15 08:14 AM
Thank you for that. We believe that we have fixed the problem so these backlogged mail notifications will no longer confuse you (or others).

charles's photo
Tue 01/13/15 06:43 PM
Since you have the app, Vicki8892, you must be using an iOS device. What exact iOS model are you using?

charles's photo
Tue 01/13/15 06:38 PM
Are all of you using an iOS device? If so, please provide the exact model.

charles's photo
Tue 01/13/15 01:42 PM
sam4fun89, you may want to deactivate this account and try a new one. I wish that I could say the bug will be corrected with regard to your account soon, but I can't.

eastonsmommy2013, the site's IM is only available when using the full site.

charles's photo
Mon 01/12/15 11:23 AM
We love happy endings, woman4life. :smile:

charles's photo
Mon 01/12/15 11:22 AM
From what exact mobile device are you trying to upload, churst?

charles's photo
Mon 01/12/15 11:21 AM
We are working on an improved photo system, kapookie. For now, if you upload a perfect square for a photo, it will be centered with the proper dimensions.

charles's photo
Sun 01/11/15 12:29 PM
Hi, rgking9. Exactly what happens when you try to access your mail? Does scrolling down a bit help you access any messages?